Gosheni Villas

Terms & Conditions

Cancellation Policy

 Bookings must be cancelled in writing via email on info@gosheni.co.za quoting your booking number and date of arrival.

  • 7 days or more prior to arrival: A 90% refund of the total booking value will be issued.
  • More than 48 hours prior to arrival: 50% of the total booking value will be charged as a cancellation fee.
  • Less than 48 hours prior to arrival: No refunds will be issued.
  • Non-Arrivals: No refunds will be given for no-shows or early check-outs.

Payment Policy

  • Deposit to Secure Booking: A 30% non-refundable deposit is required to confirm all direct reservations.
  • Final Settlement: The remaining balance is required 3 days prior to arrival. Reservations made within 3 days of arrival must be settled in full upon confirmation.
  • To confirm a high-season booking (16 Dec 2026 – 3 Jan 2027), a 40% nonrefundable deposit is required on all bookings.
  • Payment Reference: To ensure your payment is allocated correctly, please use your full name and surname as the transaction reference.
  • Confirmation of Payment: Proof of payment must be forwarded to info@gosheni.co.za or via WhatsApp to 071 383 7779.

Privacy Policy

Our Commitment

We are dedicated to safeguarding your privacy. Any information collected is used strictly in accordance with the law and the Protection of Personal Information Act (POPIA). Our priority is to ensure your data is handled with the same care and discretion that we provide during your stay at our villas.

Purpose of Collection

We gather personal details for two specific purposes: to efficiently process your reservations and to provide comprehensive responses to any enquiries you may share with us.

Communication & Consent

Your inbox is your private space. We will not send you any correspondence unless you have provided explicit consent. Should you choose to receive updates from us, we will always provide a clear and simple way for you to opt out of future marketing communications at any time.

Information Accuracy

The details we collect, such as your name and contact information, are provided by you with full consent. We strive to keep our records accurate and up to date.

Site Technology and Cookies

To improve your experience on our website, we may use technology such as cookies to understand visitor patterns. These are stored on your browser and help us refine our digital presence. If you prefer not to be tracked in this way, you can easily adjust your browser settings to disable cookies or notify you when they are being used.

 

Our Commitment

We are dedicated to safeguarding your privacy. Any information collected is used strictly in accordance with the law and the Protection of Personal Information Act (POPIA). Our priority is to ensure your data is handled with the same care and discretion that we provide during your stay at our villas.

 

Purpose of Collection

We gather personal details for two specific purposes: to efficiently process your reservations and to provide comprehensive responses to any enquiries you may share with us.

 

Communication & Consent

Your inbox is your private space. We will not send you any correspondence unless you have provided explicit consent. Should you choose to receive updates from us, we will always provide a clear and simple way for you to opt out of future marketing communications at any time.

 

Information Accuracy

The details we collect, such as your name and contact information, are provided by you with full consent. We strive to keep our records accurate and up to date.

 

Site Technology and Cookies

To improve your experience on our website, we may use technology such as cookies to understand visitor patterns. These are stored on your browser and help us refine our digital presence. If you prefer not to be tracked in this way, you can easily adjust your browser settings to disable cookies or notify you when they are being used.

 

Inquiries

If you have any questions or comments regarding how we protect your privacy, we invite you to reach out to us directly.